1/17/2024 0 Comments Timely communication ctmt toolRemember that people don’t have the time in their day to begin at the start of an email chain to find out the relevance of their being cc’d at the end of it. Break down the email to state the facts, and who they affect and who is responsible for each task and if applicable include a timeline for each task. Also include the name of the person that each area is pertaining to keep things clear. The best way to include people is to create a new email – with no chain of previous emails- with a new subject line, clearly outlining the different points from that previous email chain. Simply carbon copying or forwarding an email chain will confuse and frustrate people. When sending an email to multiple people about a topic that affects each person differently it is important to clearly explain all the details explicitly. These are things that need to be considered when sharing information via email with a group of people working together on the planning of an event.Įnsure that all involved in the email chain completely understand what is relevant. Have you ever worked with someone who communicated with you about the event solely by cc’ing you on emails? And this person then assumed you knew everything that was being communicated? Perhaps you are this person? Or are you that person who receives an email, marks it as unread to review again at another time, but does not do this in a timely manner? When working with committees or clients for national associations from various time zones, communication tends to be done through email.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |